Effective Date: July 27, 2026

At Spokane Print Center (“Spokane Print Center,” “we,” “our,” or “us”), we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request a quote, upload artwork, place an order, communicate with us, or use our services.

By using our website or services, you agree to the practices described in this Privacy Policy.

Contact Information

Spokane Print Center
7124 E Nora Ave
Spokane Valley, WA 99212

Phone: (509) 487-2155

Email: info@spokaneprintcenter.com

Website: https://spokaneprintcenter.com

Information We Collect

We may collect personal information when you interact with our website or business.

Information You Provide

This may include:

Name
Company name
Email address
Telephone number
Mobile phone number
Billing address
Shipping address
Payment information processed by secure third-party providers
Artwork, logos, graphics, and uploaded files
Quote requests
Order details
Communications sent through email, SMS, telephone, or contact forms

Information Automatically Collected

When you visit our website, we may automatically collect:

IP address
Browser type and version
Device information
Operating system
Pages viewed
Date and time of visits
Referral websites
General website usage information

How We Use Your Information

We use collected information to:

Prepare quotes and estimates
Process and fulfill orders
Produce printed products
Review and prepare artwork
Send proofs for approval
Process payments
Coordinate shipping and pickup
Provide customer support
Communicate about your projects
Send order updates and notifications
Improve our website and services
Protect against fraud
Comply with legal obligations

Artwork and Uploaded Files

Any artwork, logos, graphics, images, or production files submitted to Spokane Print Center are used only for providing requested services.

By submitting artwork, you confirm that:

You own the rights to use the artwork, or
You have permission from the copyright owner to reproduce the artwork.

Spokane Print Center is not responsible for copyright violations resulting from customer-provided artwork.

Payment Information

Payments are processed through secure third-party payment providers.

Spokane Print Center does not store complete credit card numbers or payment credentials on our servers.

SMS and Voice Communications

If you provide your mobile phone number, you authorize Spokane Print Center to contact you regarding your orders, projects, and requested services.

We may send transactional SMS text messages and automated voice notifications including:

Quote updates
Proof approval requests
Order confirmations
Production updates
Pickup notifications
Completion notifications
Delivery notifications
Customer support messages

These messages are service-related communications and are not marketing messages.

Message and data rates may apply.

You may opt out of SMS messages at any time by replying:

STOP to unsubscribe from text messages.

For assistance, reply:

HELP

After opting out, you may still receive necessary communications related to active orders or services you have requested.

SMS and Voice Service Providers

We may use third-party communication providers to send SMS messages and place automated voice calls on our behalf.

These providers may include:

Twilio
WooCommerce communication services
Website and hosting providers

These providers receive only the information necessary to deliver requested communications, such as:

Customer name
Phone number
Order information
Message content required to complete the service

We do not sell customer phone numbers or use customer information for unrelated marketing purposes.

Cookies

Our website may use cookies and similar technologies to:

Remember user preferences
Improve website functionality
Analyze website traffic
Maintain website security

You may disable cookies through your browser settings, although some website features may not function properly.

Analytics

We may use analytics services such as Google Analytics to understand website usage.

These services may collect information including:

IP address
Device information
Browser information
Pages visited
Time spent on pages
Referral sources

This information helps us improve our website and customer experience.

Third-Party Services

We may use trusted third-party providers including:

Website hosting providers
Payment processors
Printavo
WooCommerce
Twilio
Email providers
SMS providers
Shipping carriers
Cloud storage providers
Analytics providers

These providers receive only information necessary to perform services on our behalf.

Information Sharing

We do not sell, rent, or trade personal information.

We may share information only when necessary with:

Payment processors
Shipping providers
Technology providers
Communication providers
Production partners
Government agencies when legally required

Data Security

We use commercially reasonable administrative, technical, and physical safeguards designed to protect customer information.

However, no internet transmission or electronic storage method can be guaranteed to be completely secure.

Data Retention

We retain customer information only as long as necessary to:

Complete orders
Maintain customer records
Support future reorders
Meet accounting and legal requirements

Artwork and production files may be retained for future orders unless deletion is requested.

Your Privacy Rights

Depending on applicable law, you may request:

Access to your personal information
Correction of inaccurate information
Deletion of personal information where permitted
Information about collected data
Removal from marketing communications

To request these actions, contact us using the information below.

California Privacy Rights

California residents may have rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).

These rights may include:

Knowing what personal information is collected
Requesting deletion
Requesting correction
Receiving information about collected data
Opting out of certain data sharing

Spokane Print Center does not sell personal information.

International Visitors

If you access our website from outside the United States, your information may be transferred and processed in the United States.

Children’s Privacy

Our website and services are not intended for children under 13 years of age.

We do not knowingly collect personal information from children.

Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices of those websites and encourage reviewing their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Changes become effective when posted on this website.

Contact Us

Spokane Print Center
7124 E Nora Ave
Spokane Valley, WA 99212